Casino888 Terms and Conditions – Complete Platform Usage Rules for Players in Brazil

By accessing, browsing, or using any feature of the casino888 platform — including the website, mobile version, and any associated applications — you confirm that you have read, understood, and fully agree to these Terms and Conditions, as well as our Privacy Policy and with the rules of Responsible Gambling.

Acceptance of these terms occurs automatically when you:

• Completes the registration process and creates a casino888 account;
• Makes a deposit or uses any financial feature on the platform;
• Places any bet or participates in any game available on the platform;
• Accepts a bonus or takes part in any casino888 promotion.

If you disagree with any part of these terms, you must not create an account or use casino888's services. Continued use of the platform after any changes to the terms (as described in Section 12) will be considered acceptance of the updated version.

To create an account and use casino888 services, you must meet all of the following requirements:

• Minimum age: Be 18 years of age or older as of the registration date. casino888 categorically and absolutely prohibits access or use by minors;
• Residence: Be a resident of Brazil with a valid CPF issued by the Receita Federal;
• Legal capacity: Have full legal capacity to enter into contracts under Brazilian law;
• Not be under self-exclusion: Not having any active self-exclusion program enabled on casino888 or partner platforms;
• Self-exclusion: Use the account exclusively in your own name and for your own benefit, without acting on behalf of third parties.

Each user may hold only an account at casino888. Creating multiple accounts using the same CPF, email address, phone number, IP address, or device is strictly prohibited and may result in the cancellation of all associated accounts and the forfeiture of balances and bonuses.

By registering, you agree to provide truthful, accurate, and complete information. casino888 reserves the right to request additional documents for identity verification (KYC – Know Your Customer) at any time, especially before processing withdrawals above certain amounts. Documents that may be requested include: national ID (RG) or driver's license (CNH) front and back, recent proof of address (within 90 days), and proof of ownership of the payment method used.

You are solely responsible for keeping your casino888 account credentials secure — including your login, password, and two-factor authentication code when enabled. casino888 strongly recommends that you:

• Use a strong, unique password for your casino888 account — different from passwords used on any other service;
• Do not share your credentials with anyone, including family members;
• Enable two-factor authentication in your account security settings;
• Always log out of the platform when using a shared or public device.

Casino888 is not liable for losses resulting from unauthorized access caused by the user's failure to protect their credentials. Any activity on your account — including bets placed and financial transactions — remains your responsibility until you formally notify casino888 support of the unauthorized access.

The following conduct is expressly prohibited on the platform:

• Use of automation software, bots, scripts, or any tool that simulates human behavior in wagering;
• Any form of collusion with other players to manipulate outcomes or extract undue value from bonuses;
• Use of the platform for any illegal activity, including money laundering;
• Exploiting technical errors or system glitches to gain an unfair advantage — any winnings obtained this way will be voided.

Casino888 accepts deposits exclusively in Brazilian reais (R$) through the following domestic payment methods:

• Pix: Available 24/7, no fee. Minimum amount: R$ 20.00. Confirmed in under 10 seconds;
• Bank slip (Boleto bancário): Cleared within 1 business day. Available for major Brazilian banks;
• Credit and debit card: Visa and Mastercard issued by Brazilian banks. Instant processing;
• Mercado Pago and PicPay: Digital wallets widely used across Brazil;
• TED Transfer: Via Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian financial institutions.

All deposits must be made from accounts or financial instruments in your own name. casino888 does not accept deposits made on behalf of third parties, through intermediaries, or from anonymous sources. Failure to comply may result in funds being held until ownership is confirmed.

Casino888 does not charge fees on deposits. Any fees charged by the user's financial institution are the user's responsibility. Once a deposit is confirmed, the balance is credited to the account immediately and is available for wagering.

Casino888 processes withdrawals exclusively in Brazilian reais (R$) to bank accounts or financial instruments held in the account holder's name. Minimum withdrawal amount: R$ 50.00.

Processing times by method:

• Pix: Under 15 minutes for most requests submitted during business hours. Requests outside business hours may take up to 2 hours;
• TED: Processed the same business day for requests submitted before 3:00 PM. Requests received after that time are processed the next business day;
• Credit card: 3 to 5 business days, depending on the provider.

Before processing your first withdrawal, or any withdrawal over R$ 2,000.00, casino888 may require full identity verification (KYC). This includes a photo ID (RG or CNH) and proof of address. Verification is completed once and speeds up all future withdrawals.

Withdrawals may only be made to the same payment method used for the deposit (anti-money laundering policy), except where that method does not support withdrawals. In that case, the withdrawal will be directed to a bank account or Pix registered in the user's name.

Casino888 offers a wide range of promotions for Brazilian players, including a welcome bonus, reload bonus, cashback, and special promotions for sporting events such as the Brasileirão Série A, Copa do Brasil, and Libertadores. Each promotion has specific terms published on the offer page, but the general rules below apply to all bonuses:

• Bonuses can only be activated by verified accounts with a valid CPF;
• One welcome bonus per CPF, residential address, and device only;
• Bonuses are non-transferable to other accounts and have no monetary value until the rollover requirement is met;
• The deadline to meet the rollover requirement for any bonus is 30 calendar days from activation. After this period, any unused bonus balance is automatically removed.

Welcome Bonus Rollover (100% up to R$ 500.00): the bonus amount must be wagered 35 times (35x rollover) before any funds can be withdrawn. For example: if you deposit R$ 100.00 and receive R$ 100.00 in bonus funds, you will need to wager a total of R$ 3,500.00 to unlock the bonus for withdrawal.

Bet type contribution toward rollover:

By placing any bet at casino888 — whether on Sports Betting, live casino, slots, roulette, poker, or other products — you agree to the following rules:

• Confirmed bets are final and cannot be cancelled by the user after confirmation, except when the cash out option is available and used within the permitted timeframe;
• In Sports Betting, casino888 reserves the right to suspend markets, adjust odds, or void bets in cases of suspected match-fixing, technical errors, or incorrect information used in market creation;
• Bets placed after an event has started (in-play) are subject to confirmation by casino888 servers. If there is a connection delay, the bet may not be accepted if the event has already progressed beyond the allowed point;
• In the event of a technical failure affecting the outcome of a casino game (slots, roulette, crash), casino888 reserves the right to void the round and refund the wagered amount to the user's balance;
• Bets placed with bonus balance follow the same rules as bets placed with real balance, with the additional rollover restrictions described in Section 6.

Casino888 reserves the right to limit the maximum bet amount per account or per specific market, at any time and for any reason, including risk management purposes. Users who show a consistent pattern of exploitative betting or arbitrage may have individual limits applied.

Casino888 is committed to promoting responsible gambling. Our platform offers a set of tools you can activate or request at any time through your account settings or via support:

• Deposit limits: Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, a limit can only be increased after a 7-day cooling-off period;
• Loss limit: Set the maximum amount you are willing to lose over a given period. Once the limit is reached, new bets are blocked until the period resets;
• Session time limit: Set the maximum duration for each gaming session. Once the time is reached, you will receive a notification and the platform may end the session automatically;
• Temporary break (cool-off): Block access to your account for 24 hours, 7 days, 30 days, or 90 days. During the break, deposits and bets are not permitted;
• Permanent self-exclusion: Request permanent account closure. Once activated, no new registration using the same CPF will be accepted by the platform.

Casino888 may, at its own discretion, reach out to users who show behavioral patterns associated with problem gambling — such as frequent high-value deposits, betting immediately after withdrawals, or a sudden spike in wagering volume. This contact is meant as support, not as a penalty.

If you or someone close to you needs help with gambling-related issues, visit our Responsible Gambling to find resources and specialized support contacts available in Brazil.

You may request account closure at any time through customer support. Upon submitting a closure request:

• Pending bets will be settled normally according to their outcomes;
• Your available real balance (excluding any unconverted bonus funds) will be returned via Pix or TED to an account in your name, following identity verification;
• Unconverted bonus balances will be cancelled without compensation.

Casino888 reserves the right to suspend or close accounts without prior notice in the following cases:

• Violation of any provision of these Terms and Conditions;
• Reasonable suspicion of fraud, collusion, use of bots, or match manipulation;
• Providing false information during registration or identity verification;
• Using the platform for illegal activities, including money laundering attempts;
• Circumventing an active self-exclusion by registering a new account.

In the event of account closure due to a terms violation, casino888 may hold the account balance pending the conclusion of an internal investigation. If the violation is confirmed, funds associated with the breach may be confiscated.

Casino888 collects and processes your personal data in accordance with Brazil's General Data Protection Law (LGPD – Law No. 13,709/2018). The data collected is used for:

• Identity verification and fraud prevention (KYC);
• Processing financial transactions and fulfilling legal obligations;
• Personalization of gaming experience and marketing communications (with your consent);
• Continuous improvement of platform products and services.

Your data is never sold to third parties. Financial information is encrypted with 256-bit SSL and stored on secure servers. For full details on data collection, storage, use, and your rights as a data subject, please refer to our Privacy Policy.

Casino888 provides its platform on an as-is basis, making reasonable efforts to ensure continuous availability and proper functionality. However, we cannot guarantee that the service will be available 100% of the time or free from technical errors.

Casino888 is not liable for:

• Losses caused by the user's internet connection failures;
• Losses caused by unauthorized account access by third parties, where such unauthorized access results from the user's own negligence in protecting their credentials;
• Financial losses resulting from betting and gaming activity, which are inherent to the risks of entertainment;
• Temporary platform unavailability due to scheduled maintenance or force majeure events.

Under no circumstances shall casino888's total liability to a user exceed the total amount deposited by that user in the 12 months preceding the event that gave rise to the claim, except where applicable Brazilian law provides otherwise.

Casino888 may update these Terms and Conditions at any time. When material changes are made, we will notify users with an active account by email and/or through a prominent notice on the platform, at least 7 days before the new provisions take effect.

Changes required by legal or regulatory obligations may take effect immediately, without prior notice. In such cases, a notice will be displayed on the platform as soon as possible.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms. If you do not agree with the changes, you must close your account before the effective date following the process described in Section 9, and any available balance will be returned.

Previous versions of these terms are archived and can be requested from casino888 support upon formal request.